/* Community Support Engine - Public Chat Widget v1.0.0 */

:root {
    --cse-color: #0F6E56;
    --cse-color-light: #E1F5EE;
    --cse-color-dark: #085041;
    --cse-radius: 12px;
    --cse-radius-sm: 8px;
    --cse-font: -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
}

#cse-widget {
    font-family: var(--cse-font);
    max-width: 640px;
    margin: 0 auto;
    background: #fff;
    border: 1px solid #e5e7eb;
    border-radius: var(--cse-radius);
    overflow: hidden;
    box-shadow: 0 2px 12px rgba(0,0,0,0.06);
}

/* Header */
.cse-header {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 16px 20px;
    background: var(--cse-color);
    color: #fff;
}

.cse-avatar {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: rgba(255,255,255,0.2);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    color: #fff;
}

.cse-title {
    font-size: 15px;
    font-weight: 600;
    color: #fff;
    line-height: 1.2;
}

.cse-subtitle {
    font-size: 12px;
    color: rgba(255,255,255,0.8);
    margin-top: 2px;
}

/* Progress */
.cse-progress-wrap {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 20px 6px;
    border-bottom: 1px solid #f3f4f6;
}

.cse-progress-bar {
    flex: 1;
    height: 4px;
    background: #f3f4f6;
    border-radius: 2px;
    overflow: hidden;
}

.cse-progress-fill {
    height: 100%;
    background: var(--cse-color);
    border-radius: 2px;
    transition: width 0.4s ease;
}

.cse-progress-label {
    font-size: 11px;
    color: #9ca3af;
    white-space: nowrap;
    min-width: 48px;
    text-align: right;
}

/* Messages */
.cse-messages {
    padding: 16px 20px;
    display: flex;
    flex-direction: column;
    gap: 10px;
    min-height: 220px;
    max-height: 380px;
    overflow-y: auto;
}

.cse-msg {
    max-width: 85%;
    padding: 10px 14px;
    border-radius: var(--cse-radius);
    font-size: 14px;
    line-height: 1.55;
    animation: cseFadeIn 0.25s ease;
}

@keyframes cseFadeIn {
    from { opacity: 0; transform: translateY(4px); }
    to   { opacity: 1; transform: translateY(0); }
}

.cse-msg-bot {
    background: #f9fafb;
    border: 1px solid #e5e7eb;
    color: #1f2937;
    align-self: flex-start;
    border-bottom-left-radius: 4px;
}

.cse-msg-user {
    background: var(--cse-color);
    color: #fff;
    align-self: flex-end;
    border-bottom-right-radius: 4px;
}

.cse-msg-typing {
    background: #f9fafb;
    border: 1px solid #e5e7eb;
    color: #9ca3af;
    font-style: italic;
    font-size: 13px;
    align-self: flex-start;
}

.cse-msg-done {
    background: var(--cse-color-light);
    border: 1px solid rgba(15,110,86,0.2);
    color: var(--cse-color-dark);
    align-self: center;
    text-align: center;
    font-size: 13px;
    max-width: 100%;
    width: 100%;
}

/* Option buttons */
.cse-options {
    padding: 0 20px 12px;
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.cse-opt {
    padding: 9px 14px;
    border: 1px solid var(--cse-color);
    border-radius: var(--cse-radius-sm);
    background: transparent;
    color: var(--cse-color);
    font-size: 13px;
    font-family: var(--cse-font);
    text-align: left;
    cursor: pointer;
    transition: background 0.12s, color 0.12s;
    line-height: 1.4;
}

.cse-opt:hover {
    background: var(--cse-color-light);
}

/* Text input */
.cse-input-wrap {
    padding: 10px 16px 12px;
    display: flex;
    gap: 8px;
    align-items: flex-end;
    border-top: 1px solid #f3f4f6;
}

.cse-input {
    flex: 1;
    padding: 9px 12px;
    border: 1px solid #d1d5db;
    border-radius: var(--cse-radius-sm);
    font-size: 14px;
    font-family: var(--cse-font);
    resize: none;
    line-height: 1.4;
    color: #1f2937;
    transition: border-color 0.15s;
}

.cse-input:focus {
    outline: none;
    border-color: var(--cse-color);
    box-shadow: 0 0 0 2px rgba(15,110,86,0.12);
}

.cse-send-btn {
    width: 38px;
    height: 38px;
    border: none;
    border-radius: var(--cse-radius-sm);
    background: var(--cse-color);
    color: #fff;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    transition: background 0.12s;
}

.cse-send-btn:hover {
    background: var(--cse-color-dark);
}

.cse-send-btn:disabled {
    opacity: 0.4;
    cursor: not-allowed;
}

/* Branding */
.cse-branding {
    padding: 8px 20px;
    font-size: 11px;
    color: #9ca3af;
    text-align: center;
    border-top: 1px solid #f3f4f6;
}

.cse-branding a {
    color: var(--cse-color);
    text-decoration: none;
}

.cse-branding a:hover {
    text-decoration: underline;
}

/* Scrollbar */
.cse-messages::-webkit-scrollbar { width: 4px; }
.cse-messages::-webkit-scrollbar-track { background: transparent; }
.cse-messages::-webkit-scrollbar-thumb { background: #e5e7eb; border-radius: 2px; }

/* Mobile */
@media (max-width: 480px) {
    #cse-widget {
        border-radius: 0;
        border-left: none;
        border-right: none;
    }
    .cse-messages {
        min-height: 180px;
        max-height: 300px;
    }
}