/*
 * AAI Assistant styles.
 * Palette is declared locally so the widget looks right on any site,
 * including one whose theme does not define the AAI variables.
 */
.bubble,.chatwin{
  --paper:#F8F5EF; --ink:#17243B; --dusk:#06366F; --honey:#D6AA7B;
  --sea:#7FA69B; --rose:#94485E; --surface:#FFFFFF; --paper-deep:#E8EBED;
  --line:#DDDFE2; --ink-soft:#252A30; --ink-faint:#526780; --slate:#526780;
  --dusk-soft:#E3E9F1; --dusk-hover:#04264F;
  --sea-soft:#EAF0EE; --sea-deep:#4C6D63;
  --rose-soft:#F3E5E9; --on-rose:#EFD7DE;
  font-family:'Karla',system-ui,-apple-system,sans-serif;
}
/* ---------- LAUNCHER ---------- */
  .bubble{position:fixed;right:24px;bottom:24px;z-index:60;background:var(--dusk);color:#fff;border:0;
    border-radius:99px;padding:16px 27px;font-family:inherit;font-weight:700;font-size:1rem;cursor:pointer;
    box-shadow:0 10px 30px rgba(0,0,0,.24);display:flex;align-items:center;gap:11px}
  .bubble:hover{background:var(--dusk-hover)}

  /* ---------- ASSISTANT PANEL ---------- */
  .chatwin{position:fixed;right:16px;bottom:16px;top:auto;z-index:65;
    width:420px;max-width:calc(100vw - 32px);
    height:min(680px,calc(100dvh - 32px));
    background:var(--paper);border:1px solid var(--line);border-radius:20px;
    box-shadow:0 30px 90px rgba(0,0,0,.3),0 2px 10px rgba(0,0,0,.08);
    display:none;flex-direction:column;overflow:hidden;font-size:var(--cfs,16px)}
  .chatwin.open{display:flex}

  .chatHead{background:var(--slate);color:#fff;padding:clamp(8px,1.2vh,12px) 14px;display:flex;
    align-items:center;justify-content:space-between;gap:10px;flex:0 0 auto}
  .chatWho{display:flex;align-items:center;gap:11px;min-width:0}
  .chatAvatar{width:clamp(34px,4.4vh,42px);height:clamp(34px,4.4vh,42px);border-radius:10px;
    background:var(--surface);display:flex;align-items:center;justify-content:center;flex:0 0 auto}
  .chatName{display:block;font-family:Newsreader,serif;font-weight:400;font-size:clamp(1.02rem,1.5vh,1.18rem);line-height:1.18;color:#fff}
  .chatSub{display:flex;align-items:center;gap:6px;font-size:.74rem;opacity:.93;line-height:1.35}
  .dotlive{width:7px;height:7px;border-radius:50%;background:#8FE0B0;display:inline-block;flex:0 0 auto}
  .chatTools{display:flex;align-items:center;gap:5px;flex:0 0 auto}
  .hBtn{background:rgba(255,255,255,.14);border:1px solid rgba(255,255,255,.26);color:#fff;
    height:31px;min-width:31px;padding:0 7px;border-radius:8px;cursor:pointer;font-family:inherit;
    font-weight:700;font-size:.76rem;display:flex;align-items:center;justify-content:center}
  .hBtn:hover{background:rgba(255,255,255,.3)}
  .langSel{background:rgba(255,255,255,.14);color:#fff;border:1px solid rgba(255,255,255,.26);
    border-radius:8px;padding:0 4px;font-family:inherit;font-size:.74rem;cursor:pointer;width:50px;height:31px}
  .langSel option{color:#232B3E;background:#fff}

  .chatBody{flex:1 1 auto;min-height:0;overflow-y:auto;padding:clamp(11px,1.6vh,18px) 16px 8px;background:var(--paper)}
  .chatBody::-webkit-scrollbar{width:8px}
  .chatBody::-webkit-scrollbar-thumb{background:var(--line);border-radius:99px}

  /* home tiles */
  .welcome{background:var(--surface);border:1px solid var(--line);border-radius:14px;
    padding:13px 16px;font-size:.93rem;line-height:1.5;color:var(--ink);margin-bottom:11px}
  .tiles{display:grid;grid-template-columns:repeat(3,1fr);gap:7px;margin-bottom:7px}
  .tile{background:var(--surface);border:1px solid var(--line);border-radius:14px;
    padding:10px 4px;font-family:inherit;cursor:pointer;display:flex;flex-direction:column;
    align-items:center;gap:6px;transition:border-color .15s,background .15s;
    min-height:clamp(64px,9vh,96px);justify-content:center}
  .tile:hover{border-color:var(--dusk);background:var(--dusk-soft)}
  .tile svg{color:var(--dusk);flex:0 0 auto;width:clamp(18px,2.4vh,25px);height:clamp(18px,2.4vh,25px)}
  .tile span{font-size:clamp(.68rem,1vh,.79rem);font-weight:700;color:var(--ink);line-height:1.24;
    text-align:center;hyphens:auto}
  .tiles2{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-bottom:8px}
  .tile2{background:var(--surface);border:1px solid var(--line);border-radius:12px;
    padding:clamp(8px,1.2vh,13px) 10px;font-family:inherit;font-size:clamp(.78rem,1.05vh,.87rem);
    font-weight:700;color:var(--dusk);cursor:pointer;display:flex;align-items:center;justify-content:center;gap:8px}
  .tile2:hover{border-color:var(--dusk);background:var(--dusk-soft)}

  .crisisBtn{width:100%;background:var(--rose-soft);border:1px solid #E3CDD4;color:var(--rose);
    border-radius:12px;padding:clamp(10px,1.5vh,15px) 12px;font-family:inherit;
    font-size:clamp(.84rem,1.15vh,.94rem);font-weight:700;
    cursor:pointer;display:flex;align-items:center;justify-content:center;gap:9px;margin-bottom:2px}
  .crisisBtn:hover{background:var(--rose);color:#fff;border-color:var(--rose)}

  /* messages */
  .msg{max-width:88%;margin-bottom:15px;font-size:.97rem;line-height:1.62}
  .msg.bot{margin-right:auto}
  .msg.me{margin-left:auto}
  .bubbleTxt{padding:14px 17px;border-radius:18px;display:inline-block}
  .msg.bot .bubbleTxt{background:var(--surface);border:1px solid var(--line);border-bottom-left-radius:6px;color:var(--ink)}
  .msg.me .bubbleTxt{background:var(--dusk);color:#fff;border-bottom-right-radius:6px}
  .msg p{margin:0 0 .7em}
  .msg p:last-child{margin-bottom:0}
  .srcRow{display:flex;align-items:center;gap:8px;margin-top:8px;flex-wrap:wrap}
  .src{font-size:.73rem;color:var(--ink-faint);background:var(--dusk-soft);padding:4px 10px;border-radius:99px;font-weight:700}
  .speak{background:none;border:1px solid var(--line);border-radius:99px;color:var(--ink-faint);
    width:28px;height:28px;display:flex;align-items:center;justify-content:center;cursor:pointer}
  .speak:hover,.speak.on{border-color:var(--dusk);color:var(--dusk)}
  .typing{display:inline-flex;gap:4px;padding:15px 17px;background:var(--surface);border:1px solid var(--line);border-radius:18px;border-bottom-left-radius:6px}
  .typing i{width:6px;height:6px;border-radius:50%;background:var(--ink-faint);display:block;animation:bob 1.3s infinite ease-in-out}
  .typing i:nth-child(2){animation-delay:.18s}
  .typing i:nth-child(3){animation-delay:.36s}
  @keyframes bob{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}

  .safety{background:var(--rose);color:#fff;border-radius:16px;padding:20px;margin-bottom:15px}
  .safety h4{margin:0 0 9px;font-size:1rem;color:#fff}
  .safety p{font-size:.91rem;color:var(--on-rose);margin:0 0 13px;line-height:1.55}
  .safety a.num{display:flex;justify-content:space-between;align-items:center;gap:10px;
    background:rgba(255,255,255,.16);border-radius:10px;padding:11px 13px;margin-bottom:7px;
    color:#fff;text-decoration:none;font-size:.9rem}
  .safety a.num:last-of-type{margin-bottom:0}
  .safety a.num:focus-visible{outline:3px solid #fff;outline-offset:2px}
  .safety .num{display:flex;justify-content:space-between;align-items:center;gap:10px;
    background:rgba(255,255,255,.16);border-radius:10px;padding:11px 13px;margin-bottom:7px;
    color:#fff;font-size:.9rem}
  .safety p.tail{margin:13px 0 0;font-size:.87rem;opacity:.94}

  /* Tier 2. Serious harm, a specialist service is needed. Outlined rather
     than solid, so tier 1 stays visually the loudest thing on the screen. */
  .safety.tier2{background:#fff;border:2px solid var(--rose);color:var(--ink)}
  .safety.tier2 h4{color:var(--rose)}
  .safety.tier2 p{color:var(--ink)}
  .safety.tier2 a.num,.safety.tier2 .num{background:var(--rose-soft);color:var(--rose)}
  .safety.tier2 a.num b,.safety.tier2 .num b{color:var(--rose)}
  .safety.tier2 a.num:focus-visible{outline:3px solid var(--rose);outline-offset:2px}

  /* Tier 3. A real need, not immediate danger. Calm, not alarming. */
  .safety.tier3{background:#fff;border:2px solid var(--sea);color:var(--ink)}
  .safety.tier3 h4{color:var(--sea-deep)}
  .safety.tier3 p{color:var(--ink)}
  .safety.tier3 a.num,.safety.tier3 .num{background:var(--sea-soft);color:var(--sea-deep)}
  .safety.tier3 a.num b,.safety.tier3 .num b{color:var(--sea-deep)}
  .safety.tier3 a.num:focus-visible{outline:3px solid var(--sea);outline-offset:2px}

  @media (prefers-reduced-motion:reduce){
    .safety,.safety *{transition:none!important;animation:none!important}
  }

  .offer{background:var(--sea-soft);border:1px solid #C9DCD5;border-radius:16px;
    padding:15px 17px;margin:2px 0 15px;max-width:88%}
  .offer p{margin:0 0 12px;font-size:.93rem;line-height:1.55;color:var(--ink)}
  .offerRow{display:flex;gap:8px;flex-wrap:wrap}
  .offerYes{background:var(--sea);border:0;color:#fff;border-radius:99px;padding:10px 20px;
    font-family:inherit;font-size:.87rem;font-weight:700;cursor:pointer}
  .offerYes:hover{background:var(--sea-deep)}
  .offerNo{background:transparent;border:1px solid var(--line);color:var(--ink-faint);
    border-radius:99px;padding:10px 18px;font-family:inherit;font-size:.87rem;font-weight:600;cursor:pointer}
  .offerNo:hover{border-color:var(--ink-faint);color:var(--ink-soft)}

  .enq{background:var(--surface);border:1.5px solid var(--dusk);border-radius:16px;padding:17px 18px;margin-bottom:15px;max-width:88%}
  .enq h4{margin:0 0 12px;font-size:.9rem;color:var(--dusk);letter-spacing:.08em;text-transform:uppercase}
  .enq dl{margin:0;display:grid;grid-template-columns:auto 1fr;gap:8px 15px;font-size:.92rem}
  .enq dt{color:var(--ink-faint);font-size:.72rem;letter-spacing:.09em;text-transform:uppercase;font-weight:700;padding-top:3px}
  .enq dd{margin:0;font-weight:600;word-break:break-word}
  .enq .foot{margin:13px 0 0;padding-top:12px;border-top:1px solid var(--line);font-size:.81rem;color:var(--ink-faint);line-height:1.5}
  .sent{background:var(--sea-soft);border:1.5px solid var(--sea);border-radius:16px;padding:17px 18px;margin-bottom:15px;max-width:88%}
  .sent h4{margin:0 0 8px;font-size:.98rem}
  .sent p{margin:0 0 .6em;font-size:.91rem;color:var(--ink-soft);line-height:1.55}
  .sent p:last-child{margin-bottom:0}

  /* chips, single scrolling row */
  .chatChips{padding:4px 18px 12px;display:flex;gap:8px;flex-wrap:nowrap;background:var(--paper);
    flex:0 0 auto;overflow-x:auto;overflow-y:hidden;scrollbar-width:none;-webkit-overflow-scrolling:touch}
  .chatChips::-webkit-scrollbar{height:0;width:0}
  .chatChips::after{content:"";flex:0 0 4px}
  .chip{background:var(--surface);border:1px solid var(--line);border-radius:99px;padding:10px 17px;
    font-family:inherit;font-size:.86rem;color:var(--dusk);cursor:pointer;font-weight:600;
    white-space:nowrap;flex:0 0 auto;line-height:1.3}
  .chip:hover{border-color:var(--dusk);background:var(--dusk-soft)}

  /* foot */
  .chatFoot{flex:0 0 auto;border-top:1px solid var(--line);padding:clamp(8px,1.2vh,12px) 14px 0;background:var(--surface)}
  .chatInput{display:flex;align-items:center;gap:9px}
  .chatInput input{flex:1;min-width:0;border:1.5px solid var(--line);border-radius:99px;
    padding:clamp(10px,1.5vh,13px) 18px;font-family:inherit;font-size:.93rem;background:var(--paper);color:var(--ink)}
  .chatInput input:focus{outline:none;border-color:var(--dusk);background:var(--surface)}
  .micBtn{flex:0 0 auto;width:clamp(38px,5.4vh,44px);height:clamp(38px,5.4vh,44px);border-radius:50%;
    border:1.5px solid var(--line);background:var(--surface);color:var(--ink-soft);cursor:pointer;
    display:flex;align-items:center;justify-content:center}
  .micBtn:hover{border-color:var(--dusk);color:var(--dusk)}
  .micBtn.rec{background:var(--rose);border-color:var(--rose);color:#fff}
  .sendBtn{flex:0 0 auto;background:var(--slate);border:0;color:#fff;height:clamp(38px,5.4vh,44px);
    padding:0 clamp(18px,3vw,24px);border-radius:99px;font-family:inherit;font-weight:700;font-size:.92rem;cursor:pointer}
  .sendBtn:hover{background:#42536A}
  .chatBar{display:grid;grid-template-columns:1fr 1.15fr 1fr;margin:0 -14px;border-top:1px solid var(--line)}
  .barBtn{padding:clamp(7px,1.2vh,10px) 6px;font-family:inherit;font-size:clamp(.68rem,.95vh,.75rem);
    font-weight:700;cursor:pointer;border:0;text-align:center;line-height:1.28}
  .barBtn.human{background:var(--slate);color:#fff}
  .barBtn.human:hover{background:#42536A}
  .barBtn.by{background:var(--paper-deep);color:var(--ink-faint);cursor:default;font-size:.63rem;line-height:1.25}
  .barBtn.by b{display:block;color:var(--ink-soft);font-size:.7rem}
  .barBtn.exit{background:var(--rose);color:#fff}
  .barBtn.exit:hover{background:#7A3F4F}
  .chatNote{font-size:clamp(.63rem,.9vh,.71rem);color:var(--ink-faint);margin:clamp(7px,1.1vh,10px) 0 clamp(7px,1.1vh,10px);line-height:1.38;text-align:center}
  .chatNote a{color:var(--ink-faint)}
  .chips{display:flex;gap:3px;margin-top:6px}
  .chips span{width:15px;height:15px;border-radius:4px;display:block}

  @media (prefers-reduced-motion:reduce){
    html{scroll-behavior:auto}
    .heroArt .r1,.heroArt .r2,.heroArt .r3{animation:none}
    .orb .fill{transition:none}
    .typing i{animation:none}
  }
  @media (max-width:980px){
    .heroInner,.contactGrid,.proGrid{grid-template-columns:1fr}
    .heroArt{min-height:230px;order:-1}
    .heroArt svg{max-width:260px}
    .care{grid-template-columns:repeat(2,1fr)}
    .storyWrap{grid-template-columns:1fr;gap:22px}
    .who{grid-template-columns:1fr}
    .fgrid{grid-template-columns:1fr;gap:32px}
    .kitTop,.tabs{padding-left:28px;padding-right:28px}
    .stage{padding:36px 24px}
    .stepRow{grid-template-columns:auto 1fr;gap:18px}
    .stepTag{grid-column:2;justify-self:start;margin-top:6px}
  }
  @media (max-width:640px){
    .bubble{padding:13px 19px;font-size:.9rem;right:16px;bottom:16px}
    .chatwin{right:0;left:0;top:0;bottom:0;width:100%;max-width:100%;
      height:100dvh;max-height:100dvh;border-radius:0;border:0}
    .tiles{grid-template-columns:repeat(2,1fr)}
    .chatBar{grid-template-columns:1fr 1fr;grid-auto-rows:auto}
    .barBtn.by{grid-column:span 2;order:3}
  }

/* Keep clear of the WordPress admin bar when someone is logged in */
body.admin-bar .chatwin{height:min(680px,calc(100dvh - 64px))}
@media screen and (max-width:782px){
  body.admin-bar .chatwin{height:calc(100dvh - 46px);top:46px;bottom:0}
}
/* Stop the page behind scrolling when the assistant is open on a phone */
body.aaiOpen{overflow:hidden;position:relative}
/* Keep scrolling inside the window, and respect phone safe areas */
.chatBody{overscroll-behavior:contain;-webkit-overflow-scrolling:touch}
.chatFoot{padding-bottom:max(0px,env(safe-area-inset-bottom))}
.chatInput input{font-size:16px}